You know that when you’re hard at work, the unexpected can happen. And when it does, you need quick resolution.
John Deere Connected Support™ is ready to help you and your dealer to monitor machine condition and proactively fix issues, keeping you running.
It’s all part of the FarmSight Services In Base package of every JDLink™ capable machine.
Unlock the full power of smart technology to maximise your uptime. With Expert Alerts, your John Deere dealer can identify potential machine faults and fix them before they become a problem. Welcome to John Deere Connected Support™.
John Deere Connected Support™ combines machine connectivity, innovative tools and proactive dealer support to ensure your machines are available all season at peak performance.
If you’re like us, you don’t like surprises. Especially when it comes to the health of your machines. Because that can mean expenses, lost productivity, and less profitability. So, let’s skip the surprises. Based on the lifecycle stage and utilisation of your machine, FarmSight Service packages* include remote equipment monitoring** and diagnostics by dealer experts to help you keep your machine the way you want it: reliably performing at its best.
Boost machine uptime and performance further with additional FarmSight Services. Choose Training Services, Uptime Services and Performance Services and combine them in a FarmSight Services package tailored to your needs.
FarmSight Services can be combined into different levels of service packages to achieve maximum benefit for your business. For a tailored offer, please contact your John Deere dealer.
As the owner of a John Deere machine, you benefit from John Deere Connected Support™ to keep you running. As part of the In Base services, you will also receive tailored initial machine setup assistance and operating instructions.
Select lets you benefit from the latest insights of your dealer experts and factory data. Based on real-time data from your machines, you’ll receive timely recommendations on how to keep your machine performing and in perfect shape.
With Premium, you’ll benefit from reduced operating costs and increased machine performance based on data and expert knowledge – performed on-farm or with the latest remote support tools.
Ultimate brings your uptime and performance to a new level. Experience total peace-of-mind service based on data and expert knowledge including guaranteed machine uptime.
* Available at participating dealers only. Exact services scope depends on individual dealers' offer.
** All remote services require the JDLink telematics module, an active subscription and your consent.