That promise starts with the parts source that closest to you: your dealer and his total service commitment to you. The rest gets taken care of by an unstoppable logistics operation and our massive European parts warehouse, where more than 300,000 different parts are readily available for next-day shipping to you.
Did you know that 8 out of 10 orders can be filled immediately by your dealer? And that for everything else our 1900 location dealer team throughout Europe backs him up with their inventory? You can see it for yourself by checking stock on JDParts.com and even order straight from there. However, 80% of what you need is right down the road anyway, even late into the evening during harvest season.
Our visitors tell us they’ve never seen anything like it. That’s probably true, or have you ever been in a warehouse that’s the size of 12 soccer pitches? This is where we stock more than 300,000 different parts – everything from a knife bolt to a 10.7 m combine auger. The best part: things move fast. Our advanced logistics and packaging systems can ship a next-day delivery order a mere 2 hours after it came in.
It takes a state-of-the-art parts support centre to run a sophisticated international logistics network like ours. Its stellar team makes sure that almost all parts shipped from our warehouses and depots in Europe and the U.S. get delivered as promised. In some cases that even includes flash orders directly to the factories that get fulfilled straight from there.
The right part is just part of the story. To get your equipment back into the field fast, you can count on our dealer teams of trained and certified technicians to roll up their sleeves and assist you when it counts. Using the latest John Deere diagnostic equipment and tools, they’ll fix whatever ails your tractor, combine, forage harvester or sprayer.