Maintain your machines with TimberCare

The John Deere Maintenance Agreement is a service agreement whereby a John Deere service expert will take care of planned maintenance at the right time and with original spare parts. Regular maintenance ensures both good technical condition and a high machine utilization rate. The trade-in value of a well-maintained machine is also higher.

The Maintenance Agreement is a convenient way of taking care of your machine. Maintenance costs that are known beforehand help in managing company finances. The Maintenance Agreement includes all maintenance work and service parts, lubricants and filters and lets you concentrate on what you do best.

The TimberMatic Analytics report, oil analysis, or extended coverage for a desired length of time can also be included in the Maintenance Agreement.

In the OPTIMUM AND PREMIUM agreements for IT4 and G-Series machines, it is possible to extend the service intervals from the normal 500, 1000 and 2000 hours up to 750, 1500 and 3000 hours. This option may enable you to save as much as 20% in service costs. This is due to the reduction in oil usage, service work and transportation.

TimberCare agreement levels

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TimberCare Standard

TimberCare STANDARD is a traditional type of fixed-time service agreement for T3 machines. The services in this agreement are carried out according to the normal service intervals presented in the operator's manual. The STANDARD agreement covers all the labour, parts and oils required for servicing the machine.

STANDARD service program includes:

  • Set-up and delivery
  • Standard service intervals - included for T3-machines


  • Machine inspections
  • Tuning day events
  • TimberSkills operator training
  • Software tools training
  • Machine diagnostics training
  • Extended coverage
  • Remote diagnostics

TimberCare Optimum

TimberCare OPTIMUM maintenance agreement allows you to benefit from extended service intervals and periodic machine inspections. TimberCare OPTIMUM extends your engine oil service intervals to 750 hours, and other TimberCare service intervals from 1000 and 2000 hours to 1500 and 3000 hours.

These extended service intervals are achieved through the efficiencies of John Deere engines. The new generations of forest machines deliver performance at a lower level of service and maintenance expense. Add the TimberCare OPTIMUM service agreement and you can save up to 20 percent on your annual maintenance costs. In addition, TimberCare OPTIMUM offers you more uptime and less interruption in your daily operations through machine inspections.

The TimberCare OPTIMUM program requires a signed service agreement and the use of Genuine John Deere oils, filters, and spare parts. OPTIMUM is available for IT4 and G-Series machines.

TimberCare Premium

TimberCare PREMIUM is an advanced maintenance agreement for forest machines. It is focused on ensuring high reliability, uptime, and performance of forest machines through a dedicated maintenance program with predictable maintenance costs. TimberCare PREMIUM service events include all labor, parts, fluid, and filter costs as part of your agreement.

The TimberCare PREMIUM program requires a signed service agreement and the use of Genuine John Deere oils, filters, and spare parts.