The COVID-19 pandemic presents all of us with unprecedented challenges. We are committed to protecting the well-being of our employees, customers, dealers, suppliers and the communities in which we live and work. We are endeavouring to continue production and services for our customers as far as is practicable, and thank those who work to produce food, maintain essential services and keep us safe.
Take care of yourself and stay healthy.
We understand the uncertainty surrounding the COVID-19 outbreak may result in hardships for some customers, and we are here to help. If you or someone you know requires assistance, please contact John Deere Financial at JDFin-UK@JohnDeere.com (UK Customers) or email@example.com (ROI Customers).
The operating condition of your machine is remotely monitored by dealer specialists through John Deere Connected Support tools like Expert Alerts and Machine Dashboard. If the tools indicate that something is wrong on the machine, you’ll be contacted immediately and will receive the proactive support you need to minimize the risk of downtime and to let you continue to focus on your work.
The Remote Display Access tool can significantly reduce your machine setup time, it allows the dealer’s expert to connect with your in-cab-display to assist you with set-up. It also allows your dealer’s expert to give you performance enhancement support and will make it much easier for you to communicate with your dealer should you run into issues, helping to maximise uptime.