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Logistics

We’ll keep you moving

Parts Logistics

At John Deere, we know how important parts support is. So we do everything to keep you moving. Your dealer offers unbeatable parts support around the clock. And if what you need isn’t available off-the-shelf, our parts warehouses in Europe hold more than 275,000 different part numbers. All ready for next day delivery. So when it comes to delivering the right part, at the right time – you can rely on us.

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Dealership Storage

Dealership Storage

You’re in good hands with John Deere. Our dealers at 1900 locations across Europe always hold high stock levels so that 80% of parts can be delivered on the same day. Rather than ordering from John Deere, dealers can also search for a part at another dealer using our Parts Locator since that may be the quickest way to get you back up and running. Dealers also stay open longer during the main season and John Deere’s back-up is operational 24/7. So we’ll be there whenever you need us.

European Parts Distribution Centre

European Parts Distribution Centre

Our European parts warehouse has more than 275,000 parts in stock on 95,000 m2 of storage space. We stock everything from a knife bolt to a combine auger and keep all parts for a minimum of 10 years after production stops. But it’s not only big, it’s also fast: it takes only two hours from receiving the order to shipping. This is just one factor that allows your dealer to order later in the afternoon for next day delivery.

Customer Support Centre

Customer Support Centre

Our extended network is coordinated by our Customer Support Centre, which ensures that 97% of parts are delivered immediately. The Customer Support team has access to all our warehouses and depots in Europe and the US, and can even get parts fresh from the assembly line of one of our factories in Germany, Spain, France and the Netherlands.

In-field Support

In-field Support

At John Deere you get the right part at the right place at the right time. But you also get the right technician, thanks to 100% professional in-field support. Technicians at John Deere dealers use the latest John Deere diagnostic equipment to fix problems fast. It doesn’t matter if you have a tractor, combine, forage harvester or sprayer – we have certified experts for all our products.

  • A journey through parts logistics

    A journey through parts logistics

    Discover the world of John Deere parts logistics

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    While general information, pictures and descriptions are provided, some illustrations and text may include product options and accessories not available in all regions and for all series.Please contact your local dealer for detailed information.